Shipping policy

UK SERVICE

Standard Royal Mail Tracked 48 delivery is free for most orders over £80*. For orders less than £80 the postage is calculated for you at checkout based on the order weight.

Order Weight Royal Mail Tracked 24 Royal Mail Tracked 48
Less than 2kg £5.95 £4.95
Between 2kg & 10kg £8.95 £6.95
Over 10kg £12.95 £10.95


*Gift card purchases are not eligible toward the minimum purchase amount required for free shipping.

INTERNATIONAL CUSTOMERS & OVERSEAS ORDERS

Please note: The Goodwood Shop will provide complete transparency around the final costs of purchase. The total cost at checkout, including duties and taxes will be the final price the customer will be charged, unless the customer, given the option, chooses to not pre-pay duties and taxes prior to shipping. If the customer chooses to pay any duties and taxes on receipt, The Goodwood Shop is not liable for these costs should they be higher than stated at checkout. 

CLICK AND COLLECT

Our Click and Collect service is completely free.  

When placing your order, simply select the click and collect order, your order will be processed and ready for collection on the next working day.

Please collect your order within 14 days of delivery. Unclaimed orders will be automatically returned and refunded.

ADDITIONAL INFORMATION

Despatching of Orders: Although we try to process and despatch your order the following working day, this may not always be possible, for the following reasons:

  • During events: Due to the volume of orders received during events, additional checks will be in place which could delay your order.
  • Sale & Promotion periods: Due to the volume of orders during these periods, there may be a slight delay in dispatching orders.
  • Personalised Items: Items requiring personalisation may take an extra 5 days before they are ready to be despatched.
  • Weekends: All orders placed on a weekend will be processed and despatched the next business day.
  • Bank holidays: Orders placed on a bank holiday will be process and despatched the next business day.